Accessing records, reports or timetables

You need to submit a written request to the principal to access records held by a school. You can also request to have your records amended.

Some documents like school reports and timetables may already be available—check your school's website before making a written request. School contact details are available by phoning 13 QGOV (13 74 68) or searching the schools directory.

To help complete your request:

• review the types of documents held in schools (DOCX, 403KB) to see what is kept, and who can apply for access
• find your school’s contact details by phoning 13 QGOV (13 74 68) or searching the schools directory
• read about access to records held in schools—this procedure helps principals process information access requests from the public.

Principals will respond to your request within 10 school days of receiving it.

Charges may apply if you request access to records that do not contain your personal information (or of the person on whose behalf you have made the request).

Contact your school if you need more information about accessing records. School contact details are available by phoning 13 QGOV (13 74 68) or searching the schools directory.

Timetables

Information about student timetables and exam timetables may be published on your school website, or in your school newsletter.

If not, you can talk to your child or your child’s teacher to get copies of timetables.

Reissue of certificates

Copies of Queensland Junior or Senior Certificates are supplied by the Queensland Curriculum and Assessment Authority. A fee applies for this service and you will need to provide proof of identity. Copies can only be provided to the person named on the certificate.

For more information:

• phone 13 QGOV (13 74 68)
• email reissue@qcaa.qld.edu.au

Reporting, statistics and performance

Every Queensland school is required to publish information that may be of interest to parents and the community including:

• school contextual information
• workforce information
• funding information
• social climate
• student outcomes.

You can access these statistics, performance information about your school, and student and school achievements through:

• your school’s annual report—available on the school's website or find your school contact details by phoning 13 QGOV (13 74 68) or searching the schools directory
• Queensland Curriculum and Assessment Authority (QCAA)—statewide and school level statistics on subject enrolments and assessment outcomes
• My School—school profile, NAPLAN results and comparisons, funding sources and financial information
• Next Step Survey—information on every student who completes Year 12 in Queensland, including their initial study and employment destinations after leaving school.
• School Opinion Survey—opinions of parents or caregivers, students and school staff on their schools.
• Department of Education (DoE) website.

This information can help you make an informed decision about your child's school.

School and education history

School records such as student admission details, teacher registries and administration files are found through the Queensland State Archives website.

• researching the archives
• starting your research.

DoE Library Services provides other historical information such as:

• school openings and closures
• the history of Queensland state school education
• school anniversary celebrations.

QParents

Have you registered for the Department of Education and Training’s QParents app? With QParents, parents can access and download student report cards, timetables and enrolment history online: anytime, anywhere.

• Facebook
• Twitter
• LinkedIn

Accessing other government documents

Right to Information makes it easier for you to access information and documents held by the Queensland Government.

Find out more about this process including how to apply.

Reporting to parents

The reporting to parents policy statement outlines the requirements of schools for communicating with you about the progress of your child.